Hiring an Operations Coordinator
Most home staging companies start the hiring process by looking for a staging assistant or interior designer. We believe that might be a mistake! As important as a good Design Coordinator might be, the best place to start and the most important first role at our home staging business is the Operations Coordinator.
At White Orchid Interiors our Operations Coordinator is like an air traffic controller, in the office, in front of the computer, in front of our Home Staging CRM every single day. He answers the phone and responds to each lead that comes through our instant quote technology. He can share our story and sell home staging services. He manages the calendar and books appointments for our designers. He sends proposals created by the design team and is in the office to follow up during regular business hours. When a client says, "yes" to home staging services, he is there to send a contract, take payment information and coordinate next steps in the staging process.